Service
Returns.
30-day money-back guarantee. If it's not right for you, email support@wristcue.com within 30 days of delivery and we'll sort it out.
Our 30-day guarantee
Try it at home. If it's not right for any reason, email us within 30 days of delivery for an exchange or a full refund.
The 30-day window
The window starts the day after your order is delivered. Email us within 30 days of that date and you're covered.
How it works
- Email support@wristcue.com with your order number and a line on why it wasn't right.
- We reply within one business day with the next steps.
- Once we receive your return, your refund goes back to your original payment method within three business days.
Exchanges
Need a different color, style or condition? Email us and we'll help you swap. The quickest route is usually a refund on the original and a new order for the one you want.
Faulty or damaged items
If your item arrives faulty or damaged, the 30-day window doesn't apply. Email us and we'll arrange a replacement or refund.
Contact
Questions? Write to support@wristcue.com.