Service

Returns.

30-day money-back guarantee. If it's not right for you, email support@wristcue.com within 30 days of delivery and we'll sort it out.

Our 30-day guarantee

Try it at home. If it's not right for any reason, email us within 30 days of delivery for an exchange or a full refund.

The 30-day window

The window starts the day after your order is delivered. Email us within 30 days of that date and you're covered.

How it works

  1. Email support@wristcue.com with your order number and a line on why it wasn't right.
  2. We reply within one business day with the next steps.
  3. Once we receive your return, your refund goes back to your original payment method within three business days.

Exchanges

Need a different color, style or condition? Email us and we'll help you swap. The quickest route is usually a refund on the original and a new order for the one you want.

Faulty or damaged items

If your item arrives faulty or damaged, the 30-day window doesn't apply. Email us and we'll arrange a replacement or refund.

Contact

Questions? Write to support@wristcue.com.